I have a PINES card from another system; can I use it at a library in the Greater Clarks Hill Regional System?
Yes, if you have a PINES card in good standing from another Georgia library system, you can use it here!
How long can I keep an item checked out?
The length of time you can keep an item out depends on the item type:
New adult fiction circulates for one week
DVDs circulate for one week
Children's books circulate for two weeks
Older adult fiction circulates for two weeks
Audiobooks circulate for two weeks
All nonfiction circulates for two weeks
How can I renew my books online?
To renew your books online, you will first have to sign in to your PINES account using your library card number and password. If you have forgotten your PINES password, you may call your local library to reset your password. Once you have signed in to your account, you may renew books, place holds, and view your account status. You may login to your PINES account via the GAPINES.ORG account login.
How much are fines?
Fines are variable depending on item type. All items receive a 24-hour grace period before fines begin to accumulate:
Books - $0.20 of fines per day late.
DVDs - $0.50 of fines per day late
E-Books & E-Audiobooks have no late fines
What do I need to apply for a library card?
When you apply for a card, you will need to present a photo ID and proof of current address. If you live outside of Georgia, you will either need to provide proof of employment within Georgia, property owned within Georgia, current enrollment at a school in Georgia, or pay an additional fee ($12.50 for six months, $25.00 for a year) in order to get a card. Minors will need a parent's or guardian's signature as well. In addition, legal guardians will need to bring proof of guardianship in order to sign for a minor's library card
Why is my card not working?
If you find your card is not allowing you computer access, or is not working at the self-checkout kiosk, please ask for assistance at the circulation desk. There are two common problems that occur:
If you accrue fines in excess of $10.00, your account is no longer considered in good standing and you will not be able to use many library services.
Every two years, your card will expire. At that time, you will need to provide proof of current address and pay any outstanding fines in order to reactivate your card.
I placed a book on hold. When will it come in?
The time it takes to fulfill a hold varies depending on where the book is coming from, the popularity of the title, and the number of copies available. Unfortunately, we cannot provide or guarantee an exact date on which the title will be available.
How do I use the Zoo Pass available through the Library?
Full details on use of the Atlanta Zoo Pass are available via the Georgia Public Library Service.