What do I need to apply for a library card?
If I have a PINES card from another system, can I use it at a GCHRL branch?
Yes, if you have a PINES card in good standing from another library system, you can use it here!
Do I need my library card to check out items?
Yes, under state library policies we do need your library card to check out items. If you download the PINES app, it will provide a virtual version of your card that can be scanned. We cannot look you up using your driver’s license or any other information.
Do I need my library card to use a public computer?
Yes. If you do not have your PINES card with you you may obtain a replacement card free-of-charge at the circulation desk.
I am unable to get a library card at this time, can I still use a public computer?
Yes; if you have out-of-state or military identification you may receive a guest pass.
How long can I keep an item checked out?
The length of time you can keep an item out depends on the item type:
- New fiction: 7 days
- Books, audiobooks, and CDs: 14 days
- DVDs and Blu-rays: 7 days
- Video Games: 7 days
- Games, hobbies, and puzzles: 14 days
- Equipment: 7 or 14 days depending on the item
- Binge Boxes: 14 days per box
How many DVDs/Blu-rays may I check out?
Per PINES policy, you may check out up to 15 DVDs or Blu-rays at a time.
Can I renew my DVDs/Blu-rays?
DVDs/Blu-rays may be renewed up to two times, if there is not a hold on the item.
How much are fines?
Fines are variable depending on item type.
- Books: $0.20 in fines per day late
- DVDs & Blu-ray: $0.50 in fines per day late.
- E-books & e-audiobooks: No late fines.
Some specialty items or materials from the Library of Things may be fined at other rates.
How much are copies, printing, etc.?
- Printing (black & white): $0.25/page
- Printing (color): $1.00/page
- Copying: $0.25/page
- Faxing: $2.00/page
- Scanning: Free
How do I use the 3D printer?
- Attend a Makerspace program.
- Send your files to yalibrarian@gchrl.org.
Can I pay for fines/printing/etc. with a credit card?
We require a $10.00 minimum for debit and credit card charges.
Why is my card not working?
If you find your card is not allowing you computer access, or is not working at the self-checkout kiosk, please ask for assistance at the circulation desk. There are two common problems that occur: First, if you accrue fines in excess of $10.00, your account is no longer considered in good standing and you will not be able to use many library services. Secondly, every two years, your card will expire. At that time, you will need to provide proof of current address and pay any outstanding fines in order to reactivate your card.
I tried to log in to Hoopla/Libby/another digital service and could not. What might be wrong?
Like regular library services, digital services require your card be in good standing. In addition, some digital resources have regional restrictions; please contact your local library to see if you have access.
I placed a book on hold. When will it come in?
The time it takes to fulfill a hold varies depending on where the book is coming from, the popularity of the title, and the number of copies available. Unfortunately, we cannot provide or guarantee an exact date on which the title will be available.
How do I rent the auditorium or classrooms at the Columbia County Library?
The auditorium and classrooms at the Columbia County Library are handled through the Hardin Auditorium website.
Can I have loan or real estate documents notarized?
No; we do not notarize these type of documents.
